Finding your inner superhero.
We all have our strengths (our superpower) we just need someone who cares enough to find it and channel it.
· Finding ways to always motivate your staff so that they continue to take care of the residents,
prospects and each other.
· How to actually get positive reviews and how to respond to those that are negative.
· Customer service stats that have dwindled due to the pandemic – have we become lazy?
· Building rapport and making that great 1st impression so that when we are short staffed or we are overwhelmed, our residents are more forgiving.
It’s All About The People! (3hrs)
Price per person. Please change the quanity to the number of people attending the seminar. We will work with you at the time of the event to true up the purchase.